Product and Service Support
Our commitment does not end after the sale. We understand uninterrupted reliable operation is essential to your success and bottom line; therefore, direct service and responsive technical support is the core of our service commitment to you.
ILA Solutions has a staff of technical and application engineers based in our Lanham, MD facility, and in our offices in Guadalajara, Mexico, as well as service support all over both countries.
ILA Solutions provides:
- Fully qualified service staff with knowledge of your machine’s history;
- Spare Parts and Accessories staged locally;
- One call or online request provides the service and support you need
- Online support via web browser available for qualified customers
- Toll-free phone support available for support or assistance 1-888-323-4555
- Relocation assistance of your machine or line across the production floor or to a new facility
- Configuration Management assistance when and if you need to change your product or require additional production output.